The thermal spa is easily accessible. The main building of the spa complex (with the main entrance and the reception desk) has hotel rooms, the pool complex, restaurants, halls and wellness, while the building with the main accommodation is separate from the central building. The two buildings are connected with an interior corridor on the first floor that is also accessible for wheelchair users. The front entrance of the main building has wide revolving glass doors. The building can also be accessed from the terrace through automatic glass doors that are located near the main entrance. All the floors in the buildings are accessible via lifts. The main building has a lift as well as long ramps with landings for moving between floors. The ramp area on the ground floor is part of the bar and can constitute a height obstacle for people with visual impairments. There are stairs and ramps in the lower-lying part of the lobby that do not have contrasting visual markings. The height of the reception desk, counter at the entrance to the pool area and the bar is not suitable. Part of the hotel restaurant is accessible for wheelchair users via a ramp. There are accessible sanitary facilities in the lobby and in front of the pool. The main building has a conference room available that is equipped with an induction loop. Wheelchair users need to use the inclined lifting platforms to get to the pool complex (the lobby of the main building). There is not sufficient room to manoeuvre in the pool locker rooms and the changing rooms are not adequately lit. The edges of pools do not have contrasting visual markings. The stairs to the pools are equipped with railings, but they are not contrasting enough. People with mobility impairments can only enter the pool restaurant from the passage between the lobby and the pool complex. The thermal spa has hotel rooms and apartments that are large enough to accommodate people with mobility impairments. Access to the pool is not provided for people with mobility impairments (no ramps, no elevator).
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